14/01/2025 | Commercial Support
Natural Leadership Impacts the Bottomline A number of years ago, I found a speech (” A Tough Challenge Leading People”) given by Don Argus (previously chairman of BHP) on leadership challenges. The speech always reminds me of what I refer to as...
12/09/2024 | Commercial Support
Innovation – A Simple Explanation of the What, Why and Where This post is inspired by a little book on fishing knots that for me (and pardon the pun) ties the knots of innovation so well together. It is just about ten years since I packed up my office on my...
14/08/2024 | Commercial Support
Effective Risk Management is not an Accidental Transaction We facilitate our Effective Risk Management workshop for industry and the not-for-profit sector. I really enjoy seeing the light bulb moment for the team when they realised the power of effective risk...
17/06/2024 | Commercial Support
Legacy of Good Business Rules: Simple Life Lessons from My Dad On the 17th of June 2024, my dad would have been 88 years old. He died a long time ago when I was at university. I missed not having him around through so many milestones in my life. He was a humble man...
01/03/2024 | Commercial Support
7 Essentials for Purposefully Managing Contract Disputes Managing contract disputes can take up lots of time, give you grey hairs and in the end, even when you come out as the winner, the time and money spent or the outcome often leaves a bitter taste in your mouth....
26/02/2024 | Commercial Support
Great customer service is a three course meal: Food for Thought on Retaining Your Customers Have you recently had a poor customer service experience that left a bad taste in your mouth? A few years ago I went through a rather tedious experience moving from one...
